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Frequently Asked Questions

Yes. You need to create an account before you can do payment for your order.

  • Funmall accepts both locally issued Visa and MasterCard.
  • Funmall accepts Online Banking payments for Maybank, Public Bank, Hong Leong Bank, CIMB bank, RHB bank, AmBank, Bank Islamic and etc.

It depends on whether the item is shipped from local or overseas. If the item is shipped from local, it will be delivered within 3-5 working days; If the item is shipped from overseas, it may take a longer delivery time as additional time is required for the item to be transported from overseas to Malaysia. Normally, the item would be delivered within 8-16 calendar days.

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Step 1: Go to ‘Account’ and find ‘My Orders’.



Step 2: Click the ‘View’ button. 



Step 3: You will be able to see your order details and shipping info on this page.


You will see a ‘Payment Success’ icon appear at the ‘Order Received’ page once you have successfully completed your payment process. You will also receive a notification confirming your order which will be sent to your registered email.

Yes. It is safe for you to do so and all credit card information of Buyers are protected by industry leading encryption standards.

Enter the coupon into the column before you make payment.

Yes, you can use multiple coupons at the same time, but some coupons cannot be used together. Subject to terms and conditions for use.

Yes. You can view it at ‘My Orders’.